Find a step by step guide on how to use all Clay And Glow products here.

It's possible that your skin is purging, read more about it here!

If you don't know which products would suit your skin, don't worry! We created a skin test to help you out, you can take the test here.

If you need more help after taking the skin test, send us an email or a DM on Instagram. We are happy to help you find products that are perfect for you!

If the Pink Clay Mask looks or feels dry, add a little water to the mask and mix it well. Keep adding a little water until the mask has the desired consistency.

The Pink Clay Mask is made with natural ingredients, which may cause the color to separate from the clay in the mask. This can easily be resolved by shaking the mask well before use or stirring the mask with a clean, dry brush.

Yes, we can send you a new one. Send an email to hello@clayandglow.com so we can help you out!

Yes, there are some products that are excluded from the return policy. We do not accept returns for products that are sanitary goods such as the Face cloth and the cleansing pad. The gift card is also exempt from being returned.

You can test our products at ICI Paris XL before deciding to buy them. Enjoy trying them out!

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact form which you can find bellow! We will be happy to assist you.

We accept almost all payment methods. Contact us if something is missing!

iDEAL | Bancontact | PayPal | Creditcards (Mastercard, American Express, Visa) | Afterpay / Riverty | Klarna | Fashioncheque | VVV kaart | Sofort Banking | KBC/CBC | Belfius

Yes, we have a loyalty program called the Glow Points Program! You earn Glow Points every time you shop, which you can redeem for free shipping and discounts.

You can find all the details here.

This depends on the Country you are ordering from and the order amount. In The Netherlands, Belgium, France, Germany and the UK shipping is free above €60,-.

Yes, we ship to most of Europe, the United Stated, and Canada! Do you want to know if we also ship to your country? Send an email to hello@clayandglow.com

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We ship all orders from our warehouse in The Netherlands.

If ordering from an European country, you will not have to pay import taxes since Clay And Glow is located in Europe. For all other countries, import taxes may apply.

Yes, you can return your order within 60 days. You can find our complete return policy here.

If you want to start your return, you will need your order number and postal code. You can find your order number in your shipment confirmation email. If you have these two, you can start your return here.

Our return policy lasts 60 days, after this time period it is no longer possible to return your order.

To be eligible for return, your item must be unused and in the same condition you received it in. The product must also be in the original packaging. If you have, opened the product, it is not possible to return it.